FAQ
Who is Yapi Kredi Deutschland GmbH & Co. OHG?
Yapi Kredi Deutschland is a wholly owned subsidiary of Yapı ve Kredi Bankası A.Ş. (English: Yapı ve Kredi Bank), which was founded in Turkey in 1944. With more than 15,000 employees and over 780 branches (as of the end of 2023), it is one of the largest private banks in Turkey.
How can I contact Yapi Kredi Deutschland?
You can reach us by mail at the following address:
Neue Mainzer Straße 75
60311 Frankfurt am Main
You can reach us via email:
retailbanking@yapikredi.de (for Retail Customers)
info@yapikredi.de (for General Information)
Where can I find branches/ATMs of Yapi Kredi Bank Deutschland?
Please be advised that Yapi Kredi Bank Deutschland GmbH & Co. OHG does not have ATMs or a branch network (other than Wolfach Branch) serving clients. You can contact us via our digital channels, customer service or via Wolfach Branch. Our contact details can be found at the "Imprint" section.
Can I access my account at Yapı ve Kredi Bankası A.Ş in Turkey via Yapi Kredi Bank Deutschland GmbH & Co. OHG?
How can I contact Yapi Kredi Bank Turkey?
Are the interest rates for the instant access savings account guaranteed?
What are the requirements for opening an account?
You can open an account in the app (on your smartphone) if you:
- are at least 18 years old- are a resident of the US
- have a compatible smartphone
- have a supported ID document
- do not already have an account with us
What does “reference account” mean?
The reference account is the checking account at your primary bank. Linked to your instant access savings account, it offers additional security for your transfers. It is the only account to which transfers can be made and from which deposits can be accepted.
How do I make SEPA transfers?
You can make deposits by transfer from your checking account (reference account). You can easily request withdrawals via online or mobile banking. Of course, you can also request withdrawals in writing.
How safe are my deposits with Yapi Kredi Bank Deutschland?
The bank is supervised by the German Federal Financial Supervisory Authority (BaFin) and, in addition to the statutory deposit guarantee scheme for banks at the German Banks Compensation Scheme (Entschädigungseinrichtung deutscher Banken GmbH), is also assigned to the Deposit Protection Fund within the Association of German Banks (Bundesverband deutscher Banken e.V.).
For further details on statutory deposit protection, please refer to the website of the German Banks Compensation Scheme (www.edb-banken.de).
For further details on the Deposit Protection Fund, please refer to the website of the Association of German Banks (www.bankenverband.de).
How much does a fixed-term deposit cost at Yapi Kredi?
The account with Yapi Kredi is free of charge – you don't pay anything for transfers to your reference account either.
What requirements must be met in order to open a call money account?
You must have a German residence and a checking account in Germany. Once you have been successfully identified, we will open your new Yapi Kredi instant access savings account in your name.
How safe are my deposits with Yapi Kredi Germany?
The bank is supervised by the German Federal Financial Supervisory Authority (BaFin) and, in addition to the statutory deposit guarantee scheme for banks at the German Banks Compensation Scheme (Entschädigungseinrichtung deutscher Banken GmbH), is also assigned to the Deposit Protection Fund within the Association of German Banks (Bundesverband deutscher Banken e.V.).
For further details on statutory deposit protection, please refer to the website of the German Banks Compensation Scheme (www.edb-banken.de).
For further details on the Deposit Protection Fund, please refer to the website of the Association of German Banks (www.bankenverband.de).